A new software application doesn't really sound so thrilling, we know. But for our Fleet Management Team the launch of the web-based Fleet Management System (FMS) was truly an exciting achievement. With 13 country offices already using the FMS and all countries where WFP trucks operate scheduled to be linked in by the end of 2010, we persuaded our Strategic Fleet Manager, Jean-Francois “Jeff” Milhaud, into telling us all about the process of building the FMS for WFP, what it does and what it brings to the organisation. Here's what he told us.