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Internal Audit of Digital Advisory and Solution Services (DASS) Project Management - November 2023

As part of its annual workplan, the Office of Internal Audit audited digital advisory and solution services (DASS) project management in WFP. WFP country offices see digital support to national systems as a critical pathway to achieve country strategic plan outcomes and contribute to broader national and global goals. In recent years, WFP received requests to provide digital technology support to host governments,including national social safety and assistance programmes. As of July 2023, the Technology and Programme Humanitarian and Development Divisions reported approximately 180 ongoing or closed projects to provide or support the development of technology capabilities in all six WFP regions. This level of engagement indicates a great need for digitalization and technological innovation in digital assistance services and provides an opportunity for WFP to support the changing lives agenda of national governments. The present audit assessed the extent to which management has established project management governance, processes and controls for the effective delivery of digital advisory and solution services to governments. Based on the results of the audit, the Office of Internal Audit has come to an overall conclusion of major improvement needed.