Privacy Policy
The World Food Programme is committed to the privacy of individuals who visit and interact with www.wfp.org (the “User/s”), and follows the privacy policy outlined below. This privacy policy applies to all World Food Programme sites - that is all sites within the "wfp.org" domain name (the “Site”).
Personally Identifiable Information
Visitors are not asked to provide any personally identifiable information to access the Site. Users may be asked to share their email address to subscribe to email alerts or newsletters. In this event, the World Food Programme will store this information securely and will not share, rent or sell it to anyone other than WFP partner organizations. We reserve the right to share names, addresses, and account history with our affiliated local partners such as World Food Program USA and WFP Italia for purposes that include provision to you of information on fundraising activities and appeals for donations. In no case will any sensitive financial information be shared. See below for the use of information related to online donations.
Non-personally identifiable information
By accessing the Site, certain information such as Internet protocol (IP) addresses, navigation through the Site, the browser used and the time spent, along with other similar information, will be stored on our servers and on a third party analytics software. This information is treated confidentially.
The purpose of this data collection is to understand better the preferences of the Site’s visitors and improve their experience on our pages. This information is never connected with any personal information that visitors supply to us if they register on our Site.
Cookie Policy
The United Nations World Food Programme (“WFP”, “we” or “us”) is the world’s largest humanitarian organization saving lives in emergencies. WFP operates globally and is headquartered in Rome, Italy.
This Cookie Policy provides information on how WFP uses cookies and similar technologies (e.g., scripts, tracking pixels, tags, plugins, GIFs, device fingerprinting, server logging, web beacons or web bugs (all of them referred as “Cookies”) in the WFP’s corporate website (www.wfp.org) WFP’s donation platform, fundraising pages and applications, and any other websites and apps managed by WFP, including but not limited to inter-agency booking services, inter-agency collaboration platforms or WFP’s recruitment platform (together referred as the “Sites”). Where a Site has a specific cookie banner, it will apply together with this Cookie Policy and shall prevail in case of conflict.
For the purposes of this Cookie Policy, “User” is any individual browsing the Site.
1. What are Cookies and what they can do?
A Cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is temporarily stored in the user device. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies enable WFP to distinguish Users across WFP Sites. Cookies do not enable WFP to access or read any information on Users’ hard drives - even if cookies are stored there.
Cookies may be associated with identifiable information Users have provided while logging in, accessing WFP donation platform or subscribing to WFP email list. This helps WFP to provide Users with a more personalized user experience, for example, to enable WFP to deliver content relevant to User’s interests.
Cookies may also be deployed on behalf of WFP by partners who provide services on our websites and applications.
2. Type of Cookies
Cookies can be different depending on their purpose:
- Strictly Necessary Cookies: These Cookies are essential to enable Users to navigate through WFP Sites and use their features, such as accessing secure areas of the Sites. Additionally, functional Cookies allow WFP Sites to remember choices Users make such as username, language, or region they are in and provide a more enhanced personal experience. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
- Performance Cookies: These Cookies collect information about how visitors navigate to and navigate on WFP Sites, for instance which pages they visit, how long they stay on a page and how they use functionalities such as videos, forms, or buttons. This information is used and may be combined with other user information to measure and improve WFP Sites and traffic sources such as (social media) posts and ads.
- Targeting Cookies: These Cookies collect information about Users’ browsing behavior across websites to build a profile of their interests. The information collected through these Cookies can be used by WFP or its partners, such as advertisers and social media platforms to display personalized ads and content on external websites or other applications.
3. How long does a Cookie stay on my device?
WFP uses ‘session cookies’ and ‘persistent cookies. Session cookies only last until the User leaves the Site. This type of Cookies helps WFP to learn more about User’s experience on the Site during one single browser session. Persistent cookies, instead, have a longer lifespan. These Cookies are primarily used to help Users quickly sign-in to websites and for analytical purposes.
4. Who drops cookies on User devices?
Some cookies are called ‘First Party Cookies’ and others are ‘Third Party Cookies’. First Party Cookies are set and managed by WFP. Third Party Cookies are set and managed by the external providers of services used on the WFP Site, such as digital advertising platforms.
5. How to manage consent for Cookies
Except for certain cookies that are necessary for the WFP Sites to work properly, Users can prevent their device from accepting Cookies, by changing the default settings in their browser settings. Additional information on how to do this is available via the links below:
Please note that by disabling certain Cookies, some functions of the WFP Site might no longer be available.
6. Contact information
Users can contact WFP and request further information about cookies by using the below contact details:
- Post: World Food Programme, Via Cesare Giulio Viola 68, Parco dei Medici, 00148, Rome (Italy)
- Email: supportercare@wfp.org or to other email address where specifically provided in the relevant WFP Site.
Any significant changes to this Cookie Policy will be made available via the WFP Sites.
7. Privileges and immunities
Nothing in or relating to this Cookie Policy or WFP’s Sites shall be deemed as a waiver of any of the privileges and immunities of WFP under the Convention on the Privileges and Immunities of the United Nations and the Convention on the Privileges and Immunities of the Specialized Agencies.
Donations to the World Food Programme
The World Food Programme requests information from the User on its donation form. Here the User must provide contact information (like name and address) and financial information (like credit card number, expiration date). This information is used to conduct the transaction and help us better manage donors. If we have trouble processing a donation, this information is also used to contact the User. The World Food Programme will store this information securely and will not share it, rent or sell it to anyone other than WFP partner organizations. We reserve the right to share names, addresses, and account history with our affiliated local partners such as World Food Program USA and WFP Italia for purposes that include provision to you of information on fundraising activities and appeals for donations. In no case will any sensitive financial information be shared.
Data protection rights
Users may exercise their data protection rights by sending an email to supportercare@wfp.org.
Regarding WFP electronic communications such as newsletters, Users will also have the opportunity to stop receiving such communications at any time by clicking the unsubscribe link at the bottom of the emails.
Notification of Changes
If the World Food Programme decides to change its privacy policy, WFP will post those changes to this page so Users are always aware of what information we collect and how we use it.
Contact Us
If you have any questions or concerns about the World Food Programme privacy policy please use the contact form located here: www.wfp.org/contact
Mailing address:
Via C.G.Viola 68
Parco dei Medici
00148 - Rome - Italy
Links to other sites – Disclaimer
The Site contains hypertext links to other sites. The World Food Programme assumes no responsibility for those sites including the privacy practices or the content of such web sites.
Content Sharing Terms
By submitting the video content to the World Food Programme (WFP), you: (i) represent and warrant that you are of legal age of consent in the jurisdiction of your domicile; (ii) grant WFP a non-exclusive, worldwide, perpetual, irrevocable, royalty-free sublicenseable and transferable license to use, display, distribute, reproduce, modify, remix, transcode, excerpt, adapt, prepare derivative works of and compilations, publicly perform and publicly display such video content in any media format or medium for any purpose whatsoever in connection with WFP activities; (iii) represent and warrant that the video content is original or that you hold the necessary rights to publish the video content you submit and grant WFP the license hereunder; and (iv) agree to indemnify and hold WFP, its officers, agents and employees harmless from any claim or loss made by any third party due to or arising out of video content you submit.