This pilot impact evaluation employed a lean impact evaluation approach, using a randomized controlled trial (RCT) design to assess whether the introduction of the app had any impacts on meals distributed by schools (such as quality, quantity, delivery and diversity of meals).
Findings from the pilot impact evaluation indicate that overall, the usage of the app was low. Despite school training participation being high (99 percent of schools having representatives attend at least one training session) only 12 percent posted a purchase order and only 7 percent completed a purchase on the app. The main reasons given for not using the app were internet connectivity issues and functionality issues. Only 24 percent of the registered suppliers attended the SFMA training (which was a requirement to receive the login credentials to access the app). App usage was low even among the suppliers who attended the training: only 15 percent of the training participants attempted to use the app, and only 4 percent of the suppliers reported completing an offer on the app successfully.
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