The evaluation aimed to inform national social protection strategies following the closure of the NPTP. It served both accountability and learning purposes.
The evaluation assessed the relevance, effectiveness, efficiency and coherence of the NPTP, while also examining gender, disability and other cross-cutting issues. It focused on four overarching questions: (i) how relevant the NPTP design was to the needs of the target population; (ii) how effective it was in achieving its intended objectives; (iii) how efficiently it was implemented; and (iv) how coherent it was with Lebanon’s national social protection policies and programmes. The evaluation covered: (a) cash-based assistance for participating Lebanese households; (b) targeting and registration processes; (c) cash delivery mechanisms; (d) monitoring and accountability systems; and (e) institutional capacity strengthening.
The NPTP evaluation found that cash-based assistance is a key strength, highly valued by beneficiaries and supported by reliable delivery systems and strong monitoring frameworks combining digital tools, outcome tracking, and feedback mechanisms. Another core asset is the social workers and the network of Social Development Centres (SDCs), who act as the main interface with communities, supporting targeting, verification, communication, and referrals. These frontliners are widely trusted and central to effective service delivery.
Capacity-building investments (particularly in training, digitalization, and governance) have further strengthened MoSA systems. The evaluation recommended maintaining these pillars - flexible cash, strong data systems, and the community-based social worker model - while reinforcing them through sustained resourcing, institutionalized grievance and feedback systems and continuous capacity development.